Privacy Policy
At cramynthora, we're serious about protecting your information. This policy explains how we collect, use, and safeguard your personal data when you interact with our services. We know privacy matters to Australian businesses, and we've designed our practices to comply with the Privacy Act 1988 and Australian Privacy Principles.
Information We Collect
Running a finance education platform means we need certain information to provide you with relevant content and support. Here's what we gather and why it matters.
Direct Information You Provide
When you sign up for our courses or reach out through our contact form, you share details with us. This includes your name, email address, phone number, and business information. If you're registering for paid programs starting in late 2025, we'll also collect payment details through secure processors.
- Contact details when you fill out inquiry forms or subscribe to updates
- Business information that helps us tailor startup finance advice to your situation
- Course preferences and learning goals you share during registration
- Payment information processed through third-party secure gateways
- Communication records when you email or call our support team
Automatically Collected Data
Like most websites, ours collects technical information when you visit. We track which pages you view, how long you stay, and what content interests you most. This helps us improve our educational materials and make the site easier to navigate.
We use cookies to remember your preferences and analyze site traffic. You can disable cookies in your browser settings, though some features might not work as smoothly without them.
How We Use Your Information
Every piece of data we collect serves a specific purpose. We don't gather information just for the sake of it.
| Purpose | Details |
|---|---|
| Course Delivery | Sending you educational materials, scheduling information, and program updates for courses starting autumn 2025 and beyond |
| Communication | Responding to your questions, providing support, and sharing relevant finance startup insights |
| Platform Improvement | Analyzing how people use our site to create better learning experiences and more useful content |
| Legal Compliance | Meeting Australian regulatory requirements and maintaining accurate business records |
We occasionally send newsletters with startup strategy tips and course announcements. You can unsubscribe anytime through the link at the bottom of each email.
Data Storage and Security
Your information lives on secure servers located in Australia. We use industry-standard encryption and access controls to keep it safe from unauthorized access.
- SSL encryption protects data transmitted between your browser and our servers
- Regular security audits identify and address potential vulnerabilities
- Access restrictions ensure only authorized team members can view personal data
- Backup systems prevent data loss while maintaining security standards
- Password policies require strong authentication for all system access
That said, no system is completely bulletproof. We do our best to protect your information, but we can't guarantee absolute security. If you notice anything suspicious, let us know immediately at info@cramynthora.com.
Sharing Your Information
We don't sell your data. Period. But we do share it with specific partners who help us run our platform.
Service Providers
Payment processors handle transactions securely. Email service providers deliver course materials. Cloud hosting companies store our data. These partners only access information necessary to perform their specific functions, and they're bound by confidentiality agreements.
Legal Requirements
Sometimes Australian law requires us to disclose information. This might happen during legal proceedings, government investigations, or when protecting someone's safety. We'll notify you about such requests unless prohibited by law.
We never share your personal details with marketing companies or data brokers. Your information stays within the cramynthora ecosystem and our trusted service partners.
Your Privacy Rights
Australian Privacy Principles give you significant control over your personal information. Here's what you can do.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it within 30 days in a readable format.
Correct Information
Found an error? Let us know and we'll fix it promptly. Accurate records benefit everyone.
Delete Your Account
Want to leave? We'll remove your personal data from our active systems, subject to legal retention requirements.
Restrict Processing
Ask us to limit how we use your information in specific circumstances while we address your concerns.
Data Portability
Take your information with you. We'll provide it in a format you can use elsewhere.
Withdraw Consent
Change your mind about marketing emails or optional data collection anytime without affecting core services.
To exercise these rights, email us at info@cramynthora.com with your request. Include enough detail so we can verify your identity and process things quickly. We typically respond within two weeks.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy.
Active student records remain in our system during your enrollment and for two years after course completion. This lets us provide certificates, answer questions about past coursework, and maintain educational records.
Marketing contact lists stay current through regular cleanup. If you haven't engaged with our emails in three years, we remove you from our active database.
Financial records follow Australian tax requirements. We retain transaction data for seven years to comply with accounting standards and potential audit needs.
When retention periods expire, we securely delete data using methods that prevent recovery. Backups containing old information are overwritten according to our standard backup rotation schedule.
Cookies and Tracking
Our website uses cookies to remember your preferences and understand how people use our platform. Most are essential for basic functionality, while others help us improve your experience.
Essential Cookies
These keep the site working properly. They remember your login status, maintain session information, and ensure security features function correctly. You can't disable these without breaking core functionality.
Analytics Cookies
These tell us which pages are popular, where people spend time, and what content resonates. We use this data to create better educational materials and improve site navigation. You can opt out through your browser settings.
Preference Cookies
These remember your choices like display settings and notification preferences. They make return visits more convenient but aren't required for basic site use.
Third-Party Links
Our educational content sometimes references external resources and tools. When you click these links, you leave our site and enter spaces governed by different privacy policies.
We choose third-party resources carefully, but we can't control their data practices. Before sharing personal information on external sites, review their privacy policies. This applies to payment processors, social platforms, and any other linked services.
Children's Privacy
Our services target adult business owners and entrepreneurs. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal data, contact us immediately so we can remove it.
International Data Transfers
Your information primarily stays within Australia. However, some service providers operate internationally. When data crosses borders, we ensure adequate protections through contractual obligations and compliance with Australian privacy laws.
Cloud services might store backup data on servers in multiple locations. Payment processors may route transaction information through international banking networks. These transfers happen under strict security protocols and regulatory frameworks.
Changes to This Policy
Privacy practices evolve as technology and regulations change. We update this policy periodically to reflect new practices or legal requirements.
When we make significant changes, we'll notify you via email or through a prominent site notice. Minor updates might appear without notification, so check back occasionally if you're curious about current practices.
The date at the top of this page shows when we last revised the policy. Continuing to use our services after updates take effect means you accept the new terms.
Complaints and Disputes
If you're unhappy with how we handle your information, we want to hear about it. Contact our privacy team first so we can address your concerns directly.
We investigate all complaints promptly and work toward resolution within 30 days. If you're not satisfied with our response, you can escalate to the Office of the Australian Information Commissioner (OAIC).
- Email complaints to info@cramynthora.com with "Privacy Concern" in the subject line
- Provide specific details about the issue so we can investigate thoroughly
- Expect an initial response within five business days acknowledging your complaint
- Receive a full investigation response within 30 days of your initial contact
Questions About Privacy?
cramynthora
40 Commerce Ave, Armadale WA 6112, Australia
Phone: +61435238036
Email: info@cramynthora.com
Our privacy team responds to inquiries within two business days. For urgent concerns about data breaches or unauthorized access, call during business hours for immediate assistance.